About DigitalOcean

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together, while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

About the Team

Our Technical Account Manager team's mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean's long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Senior Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You Will Be Doing

• Technical Consultation & Architecture Design
• Proactive Customer Engagement & Growth
• Advocacy & Cross-Functional Collaboration
• Tooling & Efficiency

What We'll Expect From You

• Technical Expertise
• Customer-Centric Approach
• Communication Skills
• Adaptability & Initiative

Extra Credit

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean's API.
• Linux certifications (e.g., RHCSA/RHCE).
• Experience working with large CRMs like Gainsight and Salesforce.

Compensation Range

• $140,800 - $200,000

This is a remote role.

JR: 2026-7732

#LI-Remote

Why You'll Like Working for DigitalOcean

• We innovate with purpose. You'll be a part of a cutting-edge technology company with a high-growth trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As part of our team, you'll embody our "Shark" mindset: bold, ambitious, and scrappy. You'll lead with a bias for action and take true ownership of our products, customer success, and team culture.
• We prioritize career development. At DigitalOcean, you'll do the best work of your career. You will join a community of exceptional talent, collaborating closely with some of the brightest and most interesting people in the industry. We are a high-performance and fast-paced organization that will always challenge you to think big. Our talent development team prioritizes your professional development and provides resources to support your growth. We provide employees with reimbursement for relevant conferences, training, and education, subject to company policy.
• We care about your well-being. We take a comprehensive approach to our total rewards packages because we know different things drive different people. Our benefits are designed to support you and may include flexible time off, local team meetups, and mental health and well being support. Our benefits philosophy is consistent globally, but specific benefits and eligibility vary by location to reflect local needs and regulations.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. Eligible employees may also receive equity compensation, which may include a new hire equity grant and, in participating countries, the opportunity to participate in our Employee Stock Purchase Program. Equity awards are subject to approval and the terms of the applicable plan.
• DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, protected veteran status, or any other characteristic protected by applicable law.

Application Limit

You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

Cloud Platforms

• AWS
• Google Cloud (GCP)
• Oracle
• Microsoft Azure
• DigitalOcean API

AI & GPU

• NVIDIA GPU and AI/ML certifications

Networking

• Cisco
• Juniper

Automation & Infrastructure

• Terraform
• Ansible
• KVM
• Xen

Containers & Open Source

• Docker
• Kubernetes (CKA/CKE)
• Linux (RHCSA/RHCE)

Databases

• MongoDB
• MySQL

CRM

• Gainsight
• Salesforce