Company and team

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

This role has been designed as Onsite, with an expectation that you will primarily work from an HPE office.

Role Impact: This role is essential to the success of the HPC IST organization, ensuring that lab infrastructure, test systems, and inventory are available, operational, and compliant to support complex system validation activities. By providing hands-on technical support, managing lab operations, enabling remote access, and maintaining system configurations, the engineer improves testing efficiency, minimizes downtime, and helps deliver reliable HPC and AI solutions that meet HPE quality standards.

What you will do

• Install, rack, stack, cable, configure, and prepare HPE HPC and AI systems, networking, storage, accelerator, and related infrastructure for engineering and validation use.
• Safely disconnect, decommission, unrack, and prepare retired or reassigned equipment for storage, shipment, reuse, or disposal in accordance with applicable processes.
• Stage lab systems with approved operating-system images, firmware, software, and configuration settings based on documented project and platform requirements.
• Perform initial troubleshooting of hardware, firmware, operating-system, network-connectivity, and system-configuration issues; document findings, escalate unresolved issues to the appropriate engineering teams, and track them through resolution.
• Maintain accurate, timely, and auditable inventory and hardware-lifecycle records for systems, components, spare parts, cables, and other lab assets.
• Conduct physical inventory reviews and reconcile discrepancies between equipment, asset records, storage locations, and tracking systems.
• Coordinate inbound and outbound hardware shipments, including receiving, inspection, packaging, labeling, documentation, tracking, and delivery confirmation for domestic and global destinations.
• Organize and maintain secure on-site and off-site storage areas so that equipment and components are identifiable, traceable, protected, and readily available when needed.
• Support the day-to-day operation and administration of HPC lab and data-center infrastructure, including system availability, lab networks, remote-access capabilities, power, cooling, rack space, cabling, and workspace readiness.
• Monitor lab conditions and promptly report or escalate infrastructure, safety, security, power, cooling, access, or compliance concerns that could affect personnel, equipment, or engineering schedules.
• Enable local and remote engineering teams by preparing systems, validating basic connectivity and access, coordinating equipment availability, and assisting with configuration-related troubleshooting.
• Collaborate with R&D, IST, platform, core engineering, program management, facilities, logistics, and other partner teams to communicate status, resolve operational dependencies, and align work with project priorities.
• Maintain complete and audit-ready service records, asset documentation, shipping records, tickets, configuration information, and other required operational evidence.
• Follow HPE lab safety, security, quality, change-control, and equipment-handling requirements, including applicable ISO 9001 processes.
• Identify and recommend practical improvements to lab workflows, asset controls, system-staging practices, documentation, automation, and operational efficiency.
• Provide concise status updates on completed activities, upcoming work, blockers, risks, inventory concerns, and issues requiring engineering or management attention.
• Perform assigned lab-support activities independently with limited supervision while seeking appropriate authorization before making changes outside established procedures or approved configurations.

What we expect

• You are motivated by working on leading-edge hardware and HPC technologies that support next-generation AI development and applications.
• You understand HPC hardware and software setup.
• You can analyze and troubleshoot system configurations problems and work independently.
• You work closely with team members locally and around the world in support of their projects.
• You support remote test execution and troubleshooting.
• You possess excellent verbal and written communication skills.
• You grow your knowledge and expertise on new leading-edge technologies.
• Hands-on experience with HPE HPC platforms, including Industry Standard Server, storage, and networking products.
• Strong working knowledge of Linux operating systems, including Red Hat, SLES, and Ubuntu.
• Understanding of network topologies, switches and configurations.
• Strong troubleshooting and debugging skills for complex issues in collaboration with engineering and test teams.
• Ability to work effectively in a global, culturally diverse engineering team.
• Strong written and verbal communication skills, with the ability to effectively communicate technical concepts, issues, and recommendations.

Education and experience required

• Bachelor's degree in either Computer Engineering, Computer Science, Electrical Engineering, or an equivalent technical field.
• Minimum 2 years of relevant experience.

Pay and benefits

• United States of America: Annual Salary USD 57,500 - 130,000 in Texas. The expected salary range is provided for this position; the actual offer may vary based upon geographic location, work experience, education/training, and/or skill level. The listed salary range reflects base salary. Variable incentives may also be offered.
• Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
• Health and wellbeing: a comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal and professional development: specific programs to help you reach career goals, whether to become a knowledge expert in your field or apply your skills to another division.
• Unconditional inclusion: HPE celebrates individual uniqueness and offers flexibility to manage work and personal needs.

How to apply

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, submit your request via the secure form at https://people.hpe.com/s/externalcase/candidate-support. This option is reserved for applicants needing assistance or reasonable accommodation related to a disability.

Follow @HPECareers on Instagram (http://instagram.com/hpecareers) to see the latest on people, culture and tech at HPE.

Job: Engineering. Job Level: TCP_01.

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are made on the basis of qualifications, merit, and business need. See the Equal Employment Opportunity policy at https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf. Hewlett Packard Enterprise is EEO Protected Veteran/Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment fraud alert: HPE, its subsidiaries, affiliates and authorized recruitment agencies will never charge a candidate a registration fee, hiring fee, or any other fee, and never request personal information such as bank account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate opportunities come through official company channels. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Tags: #unitedstates #highperformancecompute

HPE platforms

• HPE HPC platforms, including Industry Standard Server, storage, and networking products
• HPC and AI systems, networking, storage, and accelerators

Operating systems

• Linux, including Red Hat, SLES, and Ubuntu

Networking

• Network topologies, switches and configurations

Systems and tools

• Firmware and operating-system images for staging lab systems
• Ticket and tracking systems for inventory, shipping, and issues